Company policy
Ferlatta Spa corporate policy
The Integrated Policy of FERLATTA, as outlined below, has been defined by the management and will be regularly reviewed by the same within the framework of Management Review, to ensure consistent adherence to the needs of customers, the market, and the organization. It is shared with all internal and external company personnel through presentations during formal meetings and widespread communication.
In carrying out its activities, the company aims for business development that takes into account both product quality and environmental sustainability. For this reason, Ferlatta adopts an Integrated Management System for Quality, Environment, and Energy, in accordance with international standards UNI EN ISO 9001:2015, UNI EN ISO 14001:2015, and UNI EN ISO 50001:2018. With this document, the company outlines its guidelines regarding quality and environmental protection to disseminate and share its principles:
Our customer focus:
• Our performance is measured by considering the needs and expectations of our customers;
• Our customers perceive us as a key supplier for tinplate coating and lithographic printing, and coil slitting; they value our quality, flexibility, competitiveness, customization capabilities, and respect for delivery deadlines. Our target markets are both national and international;
• We build trust-based relationships with our customers, developed through years of collaboration that allow us to anticipate volume and product requirements; we support sales through a team capable of assisting customers with order management, lithography preparation, and the development and customization of tailor-made products.
Our product focus:
• Maintain and continuously improve technological knowledge of our products;
• Develop and promote the use of increasingly high-performing products;
• Use leading suppliers within their respective industries, who offer cutting-edge technologies;
• Utilize innovative machinery and equipment from industry leaders;
• Rely on top market suppliers capable of meeting various customer needs;
• Ensure careful handling of the product throughout all processing phases;
• Deliver just in time.
Our focus on regulatory compliance:
• Comply with legal (contractual, national, European, and international) regulations, mandatory and voluntary product and process requirements, across industrial, financial, and HR domains;
• Ensure constant updates through qualified information sources on applicable regulations.
Our focus on collaborators:
• Our company philosophy would be of little value without the commitment, professionalism, and responsibility of all who work with us, creating synergy toward shared goals;
• Continuous training, goal-oriented operations, organization, optimization, and a deep sense of respect for customers and suppliers form the foundation of our professionalism.
Our process focus:
• Organizational processes are defined and documented with the involvement of relevant collaborators;
• All responsible parties work toward continuous process improvement;
• Our management system is process-oriented, aligned with ISO 9001, and promotes continuous improvement;
• Implement work methods that ensure proper product identification and traceability;
• Measure process effectiveness through key indicators and conduct both internal (on processes) and external (on suppliers) audits.
Our commitment to sustainable development:
• Promote raw material recycling policies;
• Consider sustainable development as a long-term and structural goal, which is why Management is committed to reducing the negative impact of its activities on society and the environment through targeted initiatives.
Our commitment to social responsibility:
• Ensure that:
o Workers are free to associate, choose their representatives, and engage in collective bargaining with the employer;
o No forced labor is used;
o No workers below the legal minimum working age or in compulsory schooling age are employed;
o Equal employment and treatment opportunities are guaranteed to all workers;
o Working conditions do not endanger health and safety.
Our focus on safety:
• Implement a workplace safety policy that emphasizes the prevention of both professional and non-professional injuries and the promotion of health at work.
Our environmental focus:
• Initiatives such as the installation of photovoltaic panels and the development of energy-saving policies are part of our environmental commitments, along with our goal of continuous improvement of work processes and related activities;
• In this way, we offer our clients responsible sourcing of raw materials;
• We are committed to environmental protection, including pollution prevention.
Our focus on innovation:
• Continuously seek out technological and organizational innovations that can improve company performance, also with the support of our suppliers’ technical expertise;
• Promote the ongoing development of IT systems to reduce errors, improve efficiency, and ensure proper identification and traceability of raw materials, components, and semi-finished products.
Our focus on the Integrated Management System Policy (Quality, Environment, and Energy):
• Systematically review and update the Integrated Management System Policy as needed;
• Communicate it and promote its understanding and application within the organization;
• Make it available to all interested parties.
18/09/2024
Lorenzo Pagani